The Challenge: Scaling a Bold Brand Across Borders
As the world’s leading architectural design firm for iconic gathering places, Populous is the creative force behind everything from Olympic stadiums to next-generation esports arenas. Their portfolio is a global showcase of innovation and ambition. However, the firm’s digital presence was not keeping pace with its growing portfolio or the expectations of a modern audience. The company required a robust content strategy and extensive UX/UI design, along with an advanced CMS for easy self-service updates. In short, the challenge was to architect a digital experience that could both captivate a global audience by accurately reflecting Populous’s brand stature, while empowering their internal teams with a streamlined and flexible content management workflow.Victaulic needed a solution that could handle complexity, deliver speed, enhance usability across all devices, and manage content debt, ensuring their customers could access vital information effortlessly.
Our Approach: Centered on the Human Experience
At Crowd Favorite, we believe the most powerful digital platforms are built on a deep understanding of human experience. Our approach to the Populous challenge did not begin with code, but with people. We focused on two critical audiences:
- The global clients and partners seeking to engage with a world-class architectural firm.
- The internal Populous teams across different regions tasked with managing the brand’s story.
By immersing ourselves in the distinct needs, workflows, and goals of both groups, we could architect a strategic blueprint that served them equally. This strategy was built on three pillars that emerged directly from our human-centered discovery:
- A Centralized Content Hub: To ease the burden on internal teams, we needed a content architecture where data lives in one place, a single source of truth to eliminate redundancy and ensure global consistency.
- Flexible, Empowered Authorship: To let Populous’s storytellers shine, we had to give non-technical teams the tools to create rich, dynamic pages without bottlenecks, enabling them to work at the speed of their business.
- A Seamless Brand Journey: To captivate external users, we needed to translate Populous’s real-world prestige into an intuitive, visually striking digital journey that builds trust and inspires confidence.
This human-centered strategy laid the groundwork for a platform that wasn’t just a redesign, but a long-term business asset engineered for its users, inside and out.
The Solution: A Modular Platform Engineered for People
Our solution delivered on this human-centered promise with a powerful, modular platform built on WordPress, designed to serve both its creators and its consumers.
- For Populous’s internal teams, the platform provides unprecedented flexibility. The core of the system is a library of reusable content modules (like image galleries and project highlights) that allows editors to assemble striking, on-brand pages without writing a single line of code. A single project entered into the CMS now automatically populates multiple site sections, from portfolios to regional pages, eliminating duplicate work and ensuring a single source of truth.
- For the external audience, this elegant back-end translates into an immersive and personal digital journey. Visitors can navigate effortlessly between global projects and local insights, engaging with a brand story that feels both unified and contextually relevant.
The full result is a platform that empowers Populous to tell its story with power and precision, reinforcing its status as a world-class leader.

Bringing the Brand to Life with Design-Forward UX
A powerful platform needs a compelling interface. Our design team worked in close partnership with Populous to deliver a user experience that is both visually striking and highly usable, translating their real-world creative identity into a dynamic digital form.
We embraced Populous’s grid-based design concepts and elevated them, suggesting subtle yet impactful tweaks to maximize responsiveness and interactivity. High-resolution imagery and immersive layouts put their architectural work at center stage, while a clear information hierarchy guides users intuitively through the firm’s services and projects. The result is a multi-device experience that remains engaging whether viewed on a desktop, tablet, or mobile.
This commitment to design excellence transcended mere aesthetics. A clean, modern interface is a powerful tool for reflecting the stature of a forward-thinking leader. By executing a UI that is both beautiful and functional, we helped Populous make a statement online that resonates with clients and partners who expect cutting-edge innovation from an industry leader.
Why Crowd Favorite?
For over 15 years, Crowd Favorite has been the trusted partner for ambitious organizations tackling their most complex digital challenges. Our legacy is not built on a single industry, but on a deep, cross-sector understanding of what it takes to build durable, scalable, and human-centered digital ecosystems. Our work with Populous is a prime example of this philosophy in action.
While our extensive experience in the AEC sector was a crucial asset, it was our broader expertise that made the difference. We have forged long-term partnerships with enterprise leaders across industries—relationships that last, on average, 4x longer than the industry standard—from global manufacturers like Victaulic to media giants like Disney. The ambitious caliber of the companies we partner with is perhaps best illustrated today. Populous, a firm whose digital foundation we helped build, is now the celebrated design force behind the Las Vegas Sphere, a structure brought to life by the revolutionary technology of another valued client, Nvidia.
This rich background gave us an insider’s perspective on Populous’s needs. We understood the technical data, the project visuals, and the regional context because we have spent a decade and a half solving similar problems of scale and complexity for the world’s leading brands. This depth of experience ensured the solutions we developed were not just technically sound, but truly aligned with the business logic and strategic goals of an enterprise leader. This is the Crowd Favorite difference: fewer missteps, faster implementation, and a final product that genuinely speaks the language of your industry.
Key Results
An Elevated Digital Presence Reflecting Global Stature
The new site’s polished design and intuitive user experience accurately project Populous’s identity as a cutting-edge leader in global architecture, building trust and confidence with clients and partners worldwide.
Enhanced Platform Performance and Reliability
By identifying and resolving deep-seated technical debt, including database bloat, legacy code errors, and performance bottlenecks, we delivered a faster, more stable platform for end-users and a more manageable back-end for content editors.
A Platform Built for Scalable Growth
The modular architecture ensures the digital platform can grow with the firm, allowing new projects, regions, and service lines to be added quickly and cost-effectively, without requiring future redevelopment.
Empowered Global Storytelling with Regional Agility
The flexible CMS empowers local offices worldwide to contribute regional news and project updates independently, fostering a unified global brand narrative while celebrating local successes and insights.
The Result: A Digital Transformation Realized
The new digital home for Populous represents the culmination of a true strategic partnership. It is the synthesis of a powerful, flexible platform and a visually striking design, an ecosystem that not only reflects the firm’s status as a global leader but also empowers their teams to drive the brand forward with agility. This project exemplifies the Crowd Favorite approach: solving complex challenges with solutions that are strategically sound, technically excellent, and built for the long term.
Facing a complex digital challenge that requires more? Need to empower your teams to tell your brand’s story with agility and precision?
Let’s talk about how Crowd Favorite’s strategic insight and enterprise-level expertise can engineer a digital platform that drives your business forward.