For help with your product, please Open a Ticket below. Our product team will investigate and respond within 2 business days.
Checklist to do before opening a support ticket
- Check the documentation for information regarding the issue. We have support pages for each product that include Frequently Asked Questions and User Manuals.
- Update to the latest versions for WordPress, all Themes and Plugins.
- Verify the PHP version that is installed on your server. WordPress requires PHP 7.2 or greater.
- Troubleshoot plugin issues by disabling all your plugins. If the problem is resolved, there is an issue with a plugin conflict.
- Clear the cache from your browser or WordPress caching plugin if you are not seeing the changes to your site. Once cleared, check again.
Open a Ticket
Need Product Support?
Easy-to-use support is available for each of our products. Select your product below for Frequently Asked Questions, User Manuals, and additional documentation.
License Questions
For questions about your software license, use the support form to make an inquiry and we can assist you.