
Digital Support Services
Website Accessibility
Designing digital experiences that include everyone.
Why Accessibility Matters
With over 20% of the population living with a disability, an inclusive digital experience is no longer a nice-to-have, it’s essential. Enterprise platforms must work for every user, regardless of their abilities or the devices they use. From screen readers to keyboard navigation to cognitive-friendly design, website accessibility ensures your message reaches everyone. Inclusive design leads to better engagement and stronger business outcomes, for every audience.
Is Your Platform Accessible to Everyone?
Let’s work together to ensure your digital experience welcomes all users.
Common Barriers to Accessibility
Even with the best intentions, many enterprise websites unintentionally create barriers that exclude users and limit business impact:
Content That’s Hard to Navigate
When pages aren’t structured clearly, users, especially those with screen readers or cognitive differences, struggle to find what they need. This leads to higher bounce rates and missed conversions.
Inconsistent Experiences Across Devices
If your site isn’t optimized for assistive technologies, it creates friction for users with disabilities and undermines trust in your brand.
Overlooked Workflows
Without accessibility guidance built into publishing tools and editorial workflows, content teams can unintentionally introduce issues that grow over time.
No Plan for Maintenance
Accessibility isn’t a one-time fix. Without ongoing support, even well-intentioned improvements can fall behind as platforms evolve.
Our Approach to Website Accessibility
At Crowd Favorite, we build accessibility into every layer of your digital experience, from the front-end interface to your team’s publishing workflows.
We begin each project with a holistic audit that goes beyond just code. We assess how your content is created, how your tools are used, and where accessibility gaps affect real users. Then we prioritize updates that deliver the most business value first.Our goal is to make your platform inclusive and effective, combining industry standards with smart design and long-term sustainability.
Benefits of Accessible Websites
Reach More Users
Serve a broader audience, including those with visual, auditory, cognitive, or motor impairments, by making your digital experience usable by all.
Scalable Architecture
Inclusive design improves the experience for everyone, leading to higher user satisfaction, better conversions, and deeper brand trust.
Mitigate Legal Risk
Reduce your exposure to lawsuits and complaints by aligning with ADA, WCAG, and other regulatory standards.
Improve SEO Performance
Accessible sites tend to perform better in search engines thanks to clean structure, semantic markup, and enhanced usability.
What We Deliver
We utilize leading tools like axe by Deque Systems, WAVE by WebAIM, and real-user assistive technology testing to ensure compliance and usability go hand-in-hand.
- Full accessibility audits (WCAG, ADA, Section 508)
- Front-end remediation and CMS integration
- Screen reader and keyboard-only testing
- Accessible content strategy and structured markup
- Alt-text guidelines and media labeling
- Developer & editor enablement (training + documentation)
- Ongoing monitoring and updates as standards evolve
Trusted by the World’s Leading Brands
Accessibility Doesn’t Stop at Launch
Your platform evolves, your accessibility should too. We offer long-term support and accessibility monitoring to ensure that new content, features, and design changes stay compliant and inclusive. That means ongoing improvements and empowering your internal teams to maintain inclusivity at scale.
Empowering Your Internal Teams
The best way to maintain accessibility? Make it part of your everyday workflow. We train internal teams across disciplines, developers, designers, and content creators, so accessibility becomes second nature. From editorial guidance to development standards, we help your teams move faster without sacrificing inclusion.
Real User Testing, Real Impact
Automated tools catch a lot, but not everything. We offer user testing with individuals who rely on screen readers, keyboard navigation, and other assistive technologies. Their feedback uncovers the issues that scanners can’t, helping you prioritize fixes that improve the real experience.
Why Crowd Favorite?
As the original Enterprise WordPress agency, we’ve been advocating for accessible digital experiences long before it was widely regulated. Our early work with legal, healthcare, and higher education clients shaped our belief that accessibility should be built in from the beginning.
Today, it’s part of everything we do. We design with accessibility in mind, because inclusive experiences are better for everyone, and we believe they’re table stakes for enterprise-grade digital platforms.
Want to see our work in action?
Let’s Build Something
Everyone Can Use
You don’t have to choose between stunning design, smart strategy, and accessibility. With Crowd Favorite, you get all three, brought together with empathy, experience, and enterprise-grade execution.