Progressive Profiling Support

Product Support / Progressive Profiling

Frequently Asked Questions

Progressive Profiling is a WordPress plugin that enables administrators to gradually capture form entries from site visitors over time.

How does Progressive Profiling work?

The plugin works by collecting information in a progressive way, as opposed to presenting a form with too many fields which the user will be less likely to fill in and submit. This means that on each page load only a subset of the available form fields will be presented to the user, which is then tracked across multiple sessions in order to aggregate the captured data under the same lead. 

Progressive Profiling also has extensive customization capabilities allowing administrators to build bespoke user personas that fit their desired analytics indices.

Are there system requirements for Progressive Profiling?

Progressive Profiling needs the following minimum requirements in order to ensure optimal usage:

  • PHP version 7 or greater
  • WordPress version 5.1 or greater
  • GravityForms version 2.5.0 or greater
Can I use Progressive Profiling on multiple forms?

Yes, Progressive Profiling may be enabled on as many forms as you wish.

Is Progressive Profiling compatible with Gutenberg?

Yes, it is. Whether you use the new WordPress Block Editor or the Classic Editor interface, Progressive Profiling will work with either. 

Is Progressive Profiling GDPR & CCPA compliant?

Yes, it is! Please refer to Progressive Profiling’s documentation for instructions on how to integrate it with your preferred GDPR & CCPA compliance tool.

Is Progressive Profiling compatible with other Gravity Forms addons?

Yes, it is. We have not found any Gravity Forms addon that is not compatible with Progressive Profiling. If you are having trouble using Progressive Profiling with another Gravity Forms addon, please reach out to us!

Do I need Gravity Forms to use Progressive Profiling?

Yes, Progressive Profiling is a Gravity Forms addon and will not work without it.

How can I install Progressive Profiling?

Progressive Profiling can be installed regularly, as any plugin. Navigate to the Plugins page of your WordPress Dashboard and install Progressive Profiling using the provided zip archive.

Can I remove data saved by Progressive Profiling?

Yes, you can. Please refer to Progressive Profiling’s documentation page for instructions on removing saved data.

If entry data is progressively saved, how do I know when the data was updated?

Progressive Profiling adds a new element on the form entries page, allowing you to see which fields have been updated and when.

Progressive Profiling is not active on my form. How can I enable it?

To enable Progressive Profiling on a form, navigate to that form’s settings and enable the field labeled Progressive Profiling.

Can I pre-fill fields with saved data?

Yes, you can. Navigate to the desired field advanced settings tab and set it up as desired. Please refer to Progressive Profiling’s documentation for detailed usage instructions.

Can I use Progressive Profiling with fields that have conditional logic?

Yes, you can. However, please be aware that the field’s conditional logic setting will take precedence over Progressive Profiling’s visibility settings.

Where can I see product updates/changelogs?

You can view the changelog for your purchased products on the My account page on our website. For each product you have purchased, you may view its changelog by clicking on the View changelog link under the products name.
Or you can see the complete list of updates made to Progressive Profiling here.

How many websites can I use my Progressive Profiling license on?

A Progressive Profiling license is valid for 40 domains, excluding local and staging domains. If you would like an unlimited domain license, please get in touch with us!

User Manual

Progressive Profiling User Manual is a comprehensive guide including: Installation, Requirements, Settings, and Developer Notes.

Gather more about site visitors with each visit to your site, while creating a more personalized experience for them.

Premium Product Support

For Premium Product Support, please visit your account dashboard.

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