Support : Crowd Favorite

Support

Free Support Options

Frequently Asked Questions (FAQs)

Please take a look at the FAQs for answers to commonly asked questions.

Documentation

This online documentation may have been updated more recently than the documentation included with your download.

Support Forums

Discuss features, possible bugs, configuration issues, etc. with other users.

E-mail Support

Fill out the form below to receive support via e-mail.

Lost Your License Key?

Just put in your e-mail address get your license key by e-mail.

Lost Your Support Token(s)?

Just put in your e-mail address get your support token(s) by e-mail.

If you need support beyond these options, consider our premium support options. Read more about these options on the Premium Support page.

Premium Support Options

Buy a support token here

Phone Support

866-867-5241
Mon-Fri, 9am-6pm US Mtn Time
(Skype is available for international calls)

Phone support is only available as a premium support option; a support token is required for phone support.

If you'd like to schedule phone support in advance, please check the calendar then use the form below to request an available time.

Please note: if you call without a support token, your call will not be returned. Please see the Crowd Favorite phone policy for more information.

IM Support

A support token can be used to request support via IM (instant messenger) using the form below

IM support is offered via AOL, Yahoo!, Google Talk and MSN.

If you'd like to schedule IM support in advance, please check the calendar then use the form below to request an available time.

Priority E-mail Support

A support token can be used to request priority e-mail support using the form below, simply enter your support token in the appropriate field.

Priority support requests are handled on an ASAP basis, normally within 1-2 hours during normal business hours.

Applause

What an absolutely wonderful product! I have been bouncing back and forth for years between many products including many versions of Outlook with and without plug-ins, and a plethora of web-based groupware and project managment software. I was continually astonished at the details and key features that the competing products were so obviously missing.

As a IT Director for a hospital and a IT consulting entrepreneur, I keep a very healthy list of tasks and notes for day-to-day use. Between the ‘other guys’ software and the in-house groupware, my organizing situation went from worse to mangled and horrible.

The Tasks Pro™ software has been designed with professionals, like me, in mind. It simply works. The author has carefully considered each feature and how it relates to the entire project and the goal of the software. Folks, this is how software is supposed to be, but we have come to expect less from those big [Insert Large Software Corporation Here] names haven’t we.

The iCal integration is genius. The blog (RSS) feeds and the wireless PDA functionality are super sexy features that ACTUALLY work very well.

I have set up blog (RSS) feeds for project members that don’t need access to the system but need a detailed list of real-time projects stats.

I even imported my tasks for my up-and-coming wedding and house construction and added my Fiancee as a member so that she can see the progression of tasks and collabrate on the wedding to-do’s and both our familys can access the blog feed that we both author, to see up-to-date status of planning for the big event.

This is an indispensable tool. Thanks a billion-and-a-half!

MNH, IT Professional

Featured Project

Addictomatic

Crowd Favorite did the front and back-end build of Addictomatic; a search site from Dave Pell. If we do say so ourselves, Addictomatic is a great example of a well-executed elegant interface.

We built Addictomatic on custom code from the ground up for performance reasons.