FastKey
FastKey noticed that their kiosks had an unusually high user abandonment rate, and brought Crowd Favorite in to identify what was happening and design an interface that would keep users happy and engaged.
Crowd Favorite performed an in-store user experience audit with actual customers, then completely redesigned the interface based on our observations and recommendations, resulting in a substantial drop in user abandonment rates.
![Fastkey-1116x496 Fastkey-1116x496](https://crowdfavorite.com/wp-content/uploads/2015/10/Fastkey-1116x496-1024x455.jpg)
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![Portfolio-FastKey Kiosk showing the UI/UX design Crowd Favorite created to improve user abandonment rates](https://crowdfavorite.com/wp-content/uploads/2015/10/Portfolio-FastKey-1-600x267.jpg)
![FastKey-featured-thumb Kiosk showing the UI/UX design Crowd Favorite created to improve user abandonment rates](https://crowdfavorite.com/wp-content/uploads/2015/10/FastKey-featured-thumb-600x283.jpg)
![Fastkey-1116x496c Kiosk showing the UI/UX design Crowd Favorite created to improve user abandonment rates](https://crowdfavorite.com/wp-content/uploads/2015/10/Fastkey-1116x496c-1024x455.jpg)
![FastKey_Collage FastKey's kiosk showing the UI/UX design Crowd Favorite created to improve user abandonment rates](https://crowdfavorite.com/wp-content/uploads/2015/10/FastKey_Collage.jpg)
![CS-KioskFlow Detailed flowchart showing order process](https://crowdfavorite.com/wp-content/uploads/2015/10/CS-KioskFlow.jpg)
UX/UI Design Audits
Identifying problem areas for users, creating actionable plans for improving the site, and helping users accomplish the goals our clients want, ultimately increases visitor conversion. Find out how we can help!