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Lexus’s quality control process was disjointed (involving both the marketing and IT departments) and lengthy. They needed a system in which a single department could act quickly to alert customers of recalls.

Crowd Favorite’s team of user experience design and WordPress development experts created an easy-to-use site supporting VIN database access, allowing Lexus to consolidate their quality control team, readily collect vital information, and notify affected customers in real time.

Lexus Tablet




Lexus Website

Read the Case Study

Learn how Crowd Favorite helped Lexus streamline and accelerate customer safety and satisfaction by creating a site that overhauled their existing quality control management system.