Close

Lexus

Rapid-response customer relations website

Lexus engaged Crowd Favorite to create a site that would overhaul their existing quality control management system, streamlining and accelerating the process for greater customer safety and satisfaction.

Challenge

Lexus’s quality control process was disjointed (involving both the marketing and IT departments) and lengthy. They needed a system in which a single department could act quickly to alert customers of recalls.

Solution

Crowd Favorite’s team of user experience design and WordPress development experts created an easy-to-use site supporting VIN database access, allowing Lexus to consolidate their quality control team, readily collect vital information, and notify affected customers in real time.

Lexus-web-home3

Lexus-tablet-warranty3

Let's Talk

Tell us about yourself

  • Tell us about your project

    Which of our capabilities are you interested in?
    (check all that apply)
  • This field is for validation purposes and should be left unchanged.

Accessing product support

Crowd Favorite offers product support exclusively through our product forums in order to allow our customers to take advantage of the accumulated knowledge base. If you don't find an answer by searching the forums, you can add a new post and our team will reply as soon as possible.

Send a question or comment

  • This field is for validation purposes and should be left unchanged.