You see it almost every day. A new SaaS product getting all the hype in your feed, but is it a fleeting fad or a genuinely transformative solution? Gartner recently wrote about interpreting technology hype and shared the Gartner Hype Cycle Report. It offers a valuable framework, however applying it effectively demands a detailed yet flexible approach. Many marketers either don’t know where to start or find themselves locked into their current MarTech stack with Closed Source proprietary solutions. That is why at Crowd Favorite we are unapologetically Open Source advocates. Open Source solutions, like WordPress, are the only solutions that offer a blend of flexibility, cost-effectiveness, and innovation. For over a decade, we have been delivering these solutions to the Enterprise and solving unique business needs with clients like Disney/ABC Press and Flock Freight.

Understanding the
Gartner Hype Cycle

The Hype Cycle delineates five stages from the Innovation Trigger to the Plateau of Productivity. Navigating these stages requires timing and strategic decision-making to align technology investments with business objectives and market readiness. However, grasping these stages is only the beginning.

The Hype Cycle

WordPress/Open Source:
A Strategic Choice at Any Stage

Open Source solutions shine across the Hype Cycle’s spectrum. For early adopters, WordPress offers a cost-effective, adaptable platform to innovate with minimal financial risk. Take, for example, the once-emerging trend of AI and machine learning technologies. With WordPress, businesses had the flexibility to integrate AI-driven tools and plugins that enhanced user experience, personalized content, and automated processes. Enterprise-grade plugins like Yoast SEO use machine learning to provide insights and recommendations for improving content visibility and engagement. This not only saves money by reducing the need for extensive manual SEO efforts but also allows companies to quickly adapt and iterate on their digital strategy. By owning their technology stack, businesses can experiment with new functionalities as they emerge, staying ahead of the curve and not be tied to the limitations and costs of proprietary platforms.

During the Trough of Disillusionment, adaptability proves invaluable, allowing businesses to pivot in response to evolving market needs. A prime example of this flexibility was seen in the rapid shift to eCommerce during the pandemic. Many retail businesses found themselves needing to quickly transition from brick-and-mortar operations to online stores. With WordPress and leveraging platforms like WooCommerce, it allowed these businesses to swiftly create, customize, and scale their online presence. This transition was not only quick, but cost-effective, avoiding the hefty investments often associated with eCommerce platforms. WordPress enabled these businesses to navigate through the disillusionment phase by offering a flexible and scalable solution that could be adjusted as market dynamics evolved.

By the time technologies reach the Slope of Enlightenment and the Plateau of Productivity, WordPress’s robust support and reliability ensure that investments mature alongside the technology, optimizing longevity and ROI.

Jason Rosenbaum, Co-Owner/Partner recently wrote about the Crowd Favorite difference:

“Our Account Managers don’t just oversee our client’s project experiences; they delve into market research and competitive analysis, offering insights that go beyond the expected. They play the role of digital strategy partner, augmenting and enhancing your team at no additional cost, ensuring you’re up to speed on the latest and greatest digital marketing trends from not only their market sector, but also their direct competitors.”

Tackling CMO Challenges with Open Source

In the face of the “MarTech 10,000,” today’s CMOs grapple with making informed technology adoption decisions. Cutting through this clutter requires more than just awareness of the Hype Cycle; it demands strategic partnership. Crowd Favorite has over a decade of experience tailoring solutions that blend cost efficiency, scalability, and flexibility.

Turning the Hype Cycle into Strategic Action

We transform the Hype Cycle’s insights into actionable strategies. With our expertise in WordPress and Open Source solutions, we guide businesses through the myriad of choices in the technology landscape, delivering strategies that ensure flexibility, cost-effectiveness, and innovation. In a world filled with hype, our partnership offers the clarity and direction needed to navigate market trends successfully.

The Original WordPress Agency

Crowd Favorite has been specializing in WordPress, Web Applications, Open Source & user experience since 2007. You can find our case studies on WordPress.org/enterprise 🌟