Open Source Solutions
UI/UX Audits
Clarity, Efficiency, and Engagement
Why UI/UX Audits Matter
For enterprise organizations navigating significant digital complexity, a strategic UI/UX audit provides essential insights. Your platform’s success hinges on its ability to serve diverse audiences, manage complex workflows and permissions, and handle vast amounts of content and data, all challenges where generic solutions often fall short.
The goal of enterprise UI/UX is clear: empower your teams, effectively guide customers, and transform intricate processes into intuitive experiences. Crowd Favorite’s UI/UX audits are specifically designed to help you achieve this clarity and efficiency in your unique environment.
Transform the Experience Behind Your Digital Strategy
Better UX is more than good design, it’s a competitive advantage. Let’s uncover what’s holding your users back and build a path toward frictionless, high-performing experiences.
An audit is particularly crucial if your organization is:
Planning a major redesign or platform migration: Ensure your new direction is user-centric from the outset, avoiding costly rework later.
Experiencing low conversion rates or high user drop-off: Pinpoint exactly where users are struggling and identify actionable solutions.
Struggling with internal tool adoption or efficiency: Discover how to make your internal platforms more intuitive and effective for your teams.
Needing to ensure WCAG/ADA compliance and improve accessibility: Create inclusive experiences that meet legal and ethical standards, expanding your reach.
We evaluate your interface through the lens of business performance, ensuring every interaction aligns with your goals, your users, and the systems behind them.
Our Approach to UI/UX Audits
& Security
At Crowd Favorite, UI/UX is more than design, it’s how your business performs online. With over 15 years of experience working in the enterprise space, we understand that enterprise UI/UX challenges go far beyond typical standard usability checklists. They require a strategic, data-informed approach.. We know that complex user roles, platform integrations, and regulatory considerations require tailored evaluations.
We start by aligning with your team’s goals and constraints, embedding ourselves in your workflow to understand the full context. Then we use a combination of behavioral analytics, UX design principles, user testing, and accessibility standards to evaluate your platform across key user journeys. The result? Clear recommendations tied to business impact—prioritized and ready to act on.
What We Deliver
User Journey Mapping
We evaluate and visualize how different audiences interact with your platform to identify drop-offs, friction points, and conversion opportunities.
Expert UX Evaluation
We apply enterprise-grade UX best practices to assess key areas like navigation, user feedback systems, page layout, mobile responsiveness, and task flows. Our evaluations are tailored to the scale and complexity of your digital platform, ensuring your interface supports real-world usage and performance goals.
Accessibility & Standards Compliance
Audits include WCAG and ADA compliance checks, ensuring your digital experience meets both ethical and legal accessibility standards.
Performance & Experience Testing
We assess perceived performance and experience bottlenecks that impact user satisfaction, even when core metrics are “green.”
Cross-Team Collaboration
Our team works directly with stakeholders across product, marketing, and development to ensure solutions are actionable, realistic, and aligned with broader business goals.
Your Path Forward.
A comprehensive UI/UX audit delivers powerful insights and a clear, prioritized roadmap for improvement and Crowd Favorite can be your partner in turning these recommendations into reality. We offer services to help implement the identified changes, ensuring a transition from strategy to execution and maximizing the impact of your investment. This holistic approach means you’re not just left with a plan, but with a clear path to a measurably better user experience.
Real-World Example
Client: Flock Freight
Challenge
As a fast-scaling freight logistics company, Flock Freight needed to evaluate and refine their digital touchpoints to support growing demand and increasingly complex user interactions.
Solution
Crowd Favorite conducted a comprehensive UI/UX audit across their marketing site and customer-facing tools. We mapped user journeys, identified friction in onboarding flows, and recommended UI improvements to better align with customer expectations.
Results
Improved clarity of customer pathways across devices
Refined UX patterns that supported a broader range of user types
Actionable insights delivered within a strategic implementation plan
Why Crowd Favorite?
Crowd Favorite is the original Enterprise WordPress agency, but our roots go even deeper, we’ve been shaping digital experiences since before UI/UX became a discipline. Over the past two decades, we’ve helped global brands evolve through every era of web standards, design systems, and usability best practices.
That longevity gives us a unique perspective. We know what sticks, what’s fleeting, and what really drives user value. Our clients stay with us 4x longer than the industry average because our work delivers results, year after year. Our audits aren’t trend-driven, they’re business-driven. Whether you’re optimizing for customers, partners, or internal teams, we provide the clarity and direction needed to elevate your digital experience.
Want to see our work in action?
Trusted by the World’s Leading Brands
Ready to Optimize Your User Experience?
Let’s make your digital platform more intuitive, effective, and user-focused—with clear next steps and measurable results.