General

Standing together, against injustice (or Racism)

Crowd Favorite doesn’t come to the table today purporting solutions to the sad, painful, long-tenured, and nuanced issue of bigotry in the United States, but rather we bring our empathy, our humanity, our patience, our understanding, and most importantly our love to all communities affected by the stain of generations of racial injustice. Crowd Favorite…

Working as a remote team has its challenges. Fortunately, there’s an app for just about everything. This November, we’re sharing the apps we’re most thankful for. Some help us to communicate, others to do our jobs faster, and some are just for fun. For work The essentials Slack – It’s how we communicate. All day,…

The UX process can be thought of like a multi-layer cake. Done well, the steps build on top of one another, ultimately providing a satisfying user experience.   Determine Foundation Define goals, business objectives, and user needs This is the base layer of any project. Supporting all subsequent layers, the strategy sets the stage for…

  With nearly half of Americans planning to visit an amusement park within the next year, parks have a big opportunity to bring in business through website traffic. The following list of best practices can help to bring focus your site, ensuring it serves your visitors, captures their imaginations, and makes your park the obvious…

Our design team recently attended Phoenix’s main design conference, Method & Madness. It was an enlightening weekend hosted by the ever-amazing group of AIGA volunteers who brought in speakers from all over the states. To see a community come together to support design and to support one another is so special. We at Crowd Favorite…

I recently had to choose a daycare for my daughter, and I was overwhelmed by the many options. Some were clearly not for me, while others were certainly viable options. From this experience I learned that, in a world of many choices, it’s important to pay attention to how customer touchpoints, and brand identity, can…

At Crowd Favorite, we love to dig in and learn all about the experiences users have, both good and bad. We get to know our clients and their audiences. We listen, we learn, and evaluate. To get to the root of the problems our clients are experiencing, we use a variety of tools. Here are…

Crowd Favorite has been working with the Gawkerverse on their Foodgawker site for several years. Along with its sibling sites (Craftgawker, Stylegawker, Dwellinggawker, and Weddinggawker), Foodgawker tremendous collections of curated content and highly-technical features to improve performance and ability to navigate content. As a part of this, the site features a fully-responsive design, and provides an API with…

Improving traffic to any website is a constantly evolving process. Among the best, and most obvious ways to increase traffic is to make the website more prominent on search engines, like Google and Bing. Each engine has its own method of ranking results for any given search, but both search-engines agree that a better user experience…

What is an API? An Application Programming Interface, or API, is a set of commands, utilities, functions, or uniform data access points that allows for programmatic access to a system. A website-based API is built primarily using a Simple Object Access Protocol (SOAP) or Representational State Transfer (REST) interface. While SOAP is common in older…

One of my first projects utilizing the AngularJS framework came to Crowd Favorite through the folks over at nugs.net, who desired a subscription-based music streaming service that would provide wide access to single bands. It would be similar to Spotify, but with a focus on specific artists and a broader selection, rather than a wide…

Companies should stop thinking about having a “blog” and instead think more specifically about their audience and trying to communicate with potential users and clients. Consider how blog information might reflect the design approach. Could the information be communicated outside of the traditional blog to better appeal to the audience? By thinking, “beyond the blog”…

Being human means we’re not always logical. Our brains have developed certain ways of thinking that help us understand and simplify the complex world around us in simple ways, but unfortunately those mental shortcuts can often cause problems for us as well. Psychologists refers to these mental patterns as “cognitive biases”: individual beliefs and tendencies…

We’ve all been there, an empty login form sneering at us from the screen, that pit in our stomach when we become acutely aware that we’ve forgotten our password. Or our username. Or the ultimate horror: both. It seems everything online requires a username and password. The number of credentials we’re required to remember pile…

(This article is a recap of a lightning talk I recently delivered at the Business of Software conference.) As the Chief Creative Officer here at Crowd Favorite, I spend pretty much all day obsessing about how to improve user experiences. I’ve observed a number of recurring software design problems over the years, and I thought I’d share a…