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Case Studies
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From Silos to Synergy: Lexus’s Integrated Customer Care Revolution
Transforming Customer Relations for a Global Brand During a time of heightened customer expectations, Lexus sought to overhaul its quality control management and recall notification processes to align with its commitment to reliability and customer care. Facing a fragmented system where departments often operated in silos, Lexus needed a cohesive, agile platform that could enhance…
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Scaling Up for Success: Revitalizing National School Choice Week’s Online Experience
When National School Choice Week (NSCW) approached Crowd Favorite for help, it was to ensure their site would be shored up before an upcoming event. In the prior year, the same event had brought enough traffic to crash the site and cause severe disruptions to the event. In 2020, when the School Choice Week event…
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Disney ABC Press: A Decade of Open Source ROI Success
Before WordPress, DGE had six existing network sites, plus a corporate site, all built on an antiquated, proprietary system. As a result, the sites were disjointed and disorganized. This caused an information overload problem for the more than 8,000 members of the press who looked to these sites for fresh program-related content.
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From Launch to Longevity: The Cellular One Story
Since 2016, Crowd Favorite has partnered with Cellular One and its sister brand Naked Mobile, two brands known for bringing reliable wireless service to communities across the Southwest. Explore how our Digital Support Services (DSS) program became an extension of their internal team, ensuring stability, adaptability, and long-term trust across their multi-site digital ecosystem.
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Janus Henderson: Global Platform Launch During a High-Stakes Financial Merger
During a complex merger and under strict regulatory deadlines, Janus Henderson needed to consolidate dozens of legacy websites and systems into a single secure platform that could support investors worldwide and meet SEC and FCA requirements from day one.
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National School Choice Week: : Empowering Digital Engagement with WordPress
When NSCW engaged Crowd Favorite, their platform was unstable, slow, and vulnerable during peak usage. With only a one-person technical department supporting a national initiative, they needed a dedicated partner who could step in quickly, restore confidence, and build a long-term digital foundation capable of supporting massive annual traffic spikes.
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Designing the Olympic Experience
USOPM envisioned a museum where visitors could plan their journey online, selecting favorite athletes, sports, and accessibility preferences before arrival. Once inside, each visitor would be greeted by a museum that recognized them, and where every screen, story, and interactive moment could adapt to their interests, creating a personal connection to the Olympic spirit.
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Insperity: Unlocking Growth Beyond Sitecore
We helped HR leader Insperity escape a rigid Sitecore platform by migrating them to WordPress with a new progressive profiling system. The move drove an 83% increase in organic traffic and a 26% increase in qualified leads, giving their marketing team the agility they needed.
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Providence Foundations: High-Stakes Rescue to a Strategic Digital Partnership
Crowd Favorite has been a digital partner to Providence since 2020. What began as an emergency rescue in 2020 has grown into a multi-year strategic relationship, ensuring their digital foundation is strong, secure, and built for the future.
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NVIDIA: A Strategic Rebuild Forged from a Decade of Trust
How do you proactively modernize a vital ecosystem to ensure it remains agile and ready for the next decade of innovation? As NVIDIA’s trusted digital since 2011, Crowd Favorite was uniquely positioned to provide the answer.
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Populous: A Modular Approach to Global Content and Growth
The Challenge: Scaling a Bold Brand Across Borders As the world’s leading architectural design firm for iconic gathering places, Populous is the creative force behind everything from Olympic stadiums to next-generation esports arenas. Their portfolio is a global showcase of innovation and ambition. However, the firm’s digital presence was not keeping pace with its growing…
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Victaulic: Enhanced Global User Experience
Victaulic, a global leader in mechanical pipe joining systems, relies on its website to serve a diverse international customer base. At the heart of this experience are thousands of multilingual technical documents, product sheets, and specifications.
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Reviving a Culinary Icon: The Digital Relaunch of Foodgawker
Millions of posts at scale with 40x faster load times.
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Navigating Hyper-Growth: Flock Freight’s Digital Transformation Journey
Crowd Favorite collaborated with Flock Freight to develop a cutting-edge website redesign, elevating the user experience for their marketing team and customers while driving their mission for sustainability in the freight industry.
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Open Source DXP for Academic Partnerships
92% reduction in production time. 22% growth in university partnerships in year one. 50+ websites with custom workflows. A five-year roadmap with seven-figure projected cost savings. Here’s how an open source DXP changed everything.
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Bespoke Judging Application for Emmy Awards
4,000+ video entries. 57 categories. 1,000 registered judges and applicants. One bespoke judging application that replaced spreadsheets, phone calls, and manual data entry and powers the entire competition. Here’s how we built it.
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Plant Apothecary Scales D2C Platform
Crowd Favorite worked with Plant Apothecary to create one eCommerce platform for managing multiple sales channels and three fulfillment centers.
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Campbell’s Swift Success with Interactive Fun
Partnering with Crowd Favorite, Campbell’s Soup Company introduced an engaging marketing site featuring ‘Finn & Friends’ games, achieving a launch that reduced costs by 81% and decreased workflow by 33%.
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